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A store employee explained that a thief claiming to be me had gone into a phone store and “upgraded” my two phones to the most expensive i Phone models available and transferred my phone numbers to the new i Phones.
I called my mobile carrier’s fraud department and reported what happened.
The Growing Problem of Phone Account Hijacking Records of identity thefts reported to the FTC provide some insight into how often thieves hijack a mobile phone account or open a new mobile phone account in a victim’s name.
A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new i Phones assigned to my telephone numbers.
My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.
A North Carolina church received an AT&T bill for 17 i Phones purchased by an identity thief.
In December 2015, four suspects were charged with using fake identity documents to purchase i Phones at AT&T stores in Kansas.
It appears she did not actually make use of either phone, suggesting her intention was to sell them for a quick profit.